For
your protection, you must sign in to use OnlineSafetyPAL.
To
sign in:
1.
On the Login page,
type your login email address
in Email Address field. This email
address is what you used to sign
up for OnlineSafetyPAL service.
2.
In Password, type
your password.
3.
Click Login.
What Should
I Do If I Forget My Password?
If
you forget your password, you must request
password retrieval. For security reasons,
we cannot tell you what your Login Email Address
is. If you have forgotten your password, we'll
be happy to remind you of your password at
any time.
To
retrieve forgotten password:
1.
Please
go to the Login
area of the OnlineSafetyPAL.
2.
Enter your Login
Email Address in the Forgot Password?
form.
3.
Click SUBMIT.
We
will send your password in plain text
via email.
Remember:
Your own email address is the key to
your OnlineSafetyPAL account - it is
unique to you. You can also click here
to go to “Forgot
Password?”.
I
Want to Change My Password. What Do I Do?
You
can change your password at any time after
you sign in.
To
change your password:
1.
First
Sign in with your current Login
Email Address and Password.
2.
Click Change
Password.
3.
In
Current Password,
type your current password. You
must type your current password
before you can change it to a
new one.
4.
In New Password,
type the new password you would
like to use. Note: The password
must be between eight and sixteen
characters (letters or numbers,
no spaces). Try to pick a password
that no one else can guess. We
recommend a combination of letters
and numbers for security reasons.
5.
In Re-type New
Password, type your new password
again to verify it.
6.
When you are finished,
click SUBMIT. If you change your
mind, click CANCEL.
Use
your new password the next time you
sign in to OnlineSafetyPAL account.
Tip:
Write down your password and keep it
in a secure place - you will need to
enter it the next time you log on to
OnlineSafetyPAL's secure Web site.
I
Want to Change My Login Email Address. What Do I Do?
You
can change your Login Email Address at any
time by logging in to the OnlineSafetyPAL
account. Once you have signed in, simply click
on Change Login Email to follow simple instructions
to change your login email address. If you
change your Login Email Address, the new information
is effective on the next login. Use your new
Login Email Address the next time you sign
in to OnlineSafetyPAL account.
Note:
You must have access to your current
login email address as a verification
email with an activation link
is sent to it before the new login
email address is activated.
To
change your Login Email Address:
1.
First
Sign in with your current Login
Email Address and Password.
2.
Click Change
Login Email.
3.
Type in Your
NEW Login Email Address.
4.
In
Re-enter your NEW Login Email
Address type your new Login Email
Address again to verify it.
5.
When
you are finished, click SUBMIT.
An email with an activation link
will be sent to your current Login
Email Address.
Note: You must have access
to your current Login Email Address,
before you can change it to a
new one.
6.
After
you receive the activation link
at your current login email address,
click on it and you’ll be
taken to OnlineSafetyPAL confirmation
page. That’s it!
Use
your new Login Email Address, the next
time you login to your OnlineSafetyPAL
account.
How
Do I Sign Out of OnlineSafetyPAL?
When
you are finished accessing the recorded data
and viewing the reports in your OnlineSafetyPAL
account, click the Logout
button at the top right of the page. You should
ALWAYS logout of your OnlineSafetyPAL
account when finished, even if you plan to
continue using your PC.
